Front Office Courses
Do you have a great deal of organisational skill, the ability to communicate well with guests and staff, and the discipline of upholding service excellence? A career in Front Office might be the right career path for you. A course Front Office will equip you with skills to oversee the entire front office team, and coordinates the activities of the front desk, reservations, concierge and bell services, club floor and guest services.
Interested in Front Office Courses?
Brighter Monday Learning offers several Front Office courses to enrol in. Enrol and build your career in Front Office with a role hiring, evaluating and developing the team. Tasks include preparing regular management reports, reviewing credit limit reports and guest feedback forms.
Career options and possible career trajectory
- Communication - critical for a hotel front desk employe
- Friendliness - front desk employee is typically the first person a guest sees upon entering a hote
- Organization skill
- Problem solving - dealing with complaints effectively
Skills to learn next